Terms and Conditions

Sreeguru Foods Limited Trading as Indian Curry Bowl.
2 Holly Close, Sarisbury Green, SO31 7BW, United Kingdom
Email: sumosh09@gmail.com
Phone: 01489 571999
Website: https://indiancurrybowl.com


1. Introduction

These Terms and Conditions govern your use of our website (https://indiancurrybowl.com) and the purchase of food, products, and services from Sreeguru Foods Trading as Indian Curry Bowl (“we”, “our”, “us”).

By accessing our site or placing an order, you agree to be bound by these Terms.


2. Use of the Website

You agree to use our website only for lawful purposes.
You must not:

  • Attempt to gain unauthorised access to the site

  • Interfere with the website’s security features

  • Copy or misuse any content, logos, or images

  • Use the website to place false or fraudulent orders

We reserve the right to restrict access if misuse is detected.


3. Ordering Food

3.1 Online Orders

When placing an online order:

  • You must provide accurate and complete information

  • An order is confirmed only when payment is processed

  • Prices displayed are in GBP and may include VAT where applicable

  • We reserve the right to refuse any order

3.2 Order Accuracy

Please review your order carefully before confirming.
We are not responsible for errors caused by incorrect details submitted by customers.


4. Pricing & Payment

  • Prices may change without prior notice

  • Promotional offers may be time-limited

  • Payments are processed securely through third-party payment gateways

  • We do not store your full payment card details


5. Delivery & Collection

Delivery

Delivery is subject to:

  • Distance

  • Weather conditions

  • Kitchen load

  • Third-party delivery partners

Delivery times are estimates only and not guaranteed.

Collection

Collection orders must be picked up within a reasonable timeframe to maintain food quality.


6. Cancellations

Cancellations can be made only before we begin preparing your order.

Once preparation has started, cancellation may not be possible.


7. Refunds

Refunds may be issued if:

  • Incorrect items were delivered

  • Food quality issues are validated

  • Items were missing from the order

Refunds will be processed to the original payment method within 5–7 business days.

Refunds are not provided for:

  • Change of mind

  • Delay caused by customer

  • Late collection

Please see our Refund & Cancellation Policy for full details.


8. Food Allergies

Our kitchen handles:

Nuts, dairy, gluten, eggs, shellfish, mustard, soy, sesame, and other common allergens.

While we take care to prevent cross-contamination, we cannot guarantee allergen-free dishes.

Customers with allergies must contact us before ordering.


9. Intellectual Property

All content on this website, including:

  • Text

  • Images

  • Menu descriptions

  • Branding

  • Logos

is the property of Sreeguru Foods Trading as Indian Curry Bowl and may not be used without written permission.


10. Limitation of Liability

We shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Losses arising from late delivery

  • Errors caused by incorrect delivery information

  • Misuse of our website or services

Our total liability is limited to the value of the order placed.


11. Privacy & Cookies

We collect and process data in accordance with:

  • The UK GDPR

  • The Data Protection Act 2018

Please review our Privacy Policy and Cookie Policy for full details.


12. External Links

Our website may contain links to third-party websites.
We are not responsible for:

  • Their content

  • Their privacy practices

  • Their terms of use

We recommend reviewing external policies before use.


13. Changes to These Terms

We may update these Terms at any time.
The most recent version will always be available on our website.


14. Contact Information

For any questions, concerns, or complaints regarding these Terms:

Sreeguru Foods Trading as Indian Curry Bowl
2 Holly Close, Sarisbury Green, SO31 7BW, United Kingdom
📧 Email: sumosh09@gmail.com
📞 Phone: 01489 571999

Our terms and conditions are governed by UK law